To make sure your package is correctly delivered and you receive sending on time, please make sure that your address is fully entered and correct. Use the correct abbreviations and insert spaces correctly, we decline any responsibility for incorrect information. If the parcel is returned not available, we will issue a store credit corresponding to the net price of your article (s) less shipping costs.
If you refuse the shipments of Julia Talyana, you will be held responsible for the original shipping costs, plus the costs of return of the package. This amount will be deducted from your refund.
If your tracking information indicates that your package has been delivered and you have not received it. You must contact your postal service. The 'Julia Talyana' declines all responsibility for the parcels that declare to be delivered. We do not issue a refund for the parcels that declare to be delivered.
Just a reminder that you will receive your order within 7 to 25 working days from the date on which it is shipped, not necessarily from the date on which it passed. Once your payment is allowed and verified, the processing of your order may take a few days, unless otherwise indicated. This is only an estimate and does not include weekends or holidays. Once your order is shipped, you will receive an e-mail containing tracking information.
We use the services of major international conveyors for treating your package quickly and securely. The expedition is offered to the following destinations:
The United States: 8-15 working days
Canada: 10-15 working days
United Kingdom: 12-15 working days
Australia: 10-15 working days
Western Europe: 10-16 working days
Rest of the world: 14-25 working days
The processing of orders takes up to 3 working days before shipping. Delivery times may vary depending on local customs processing times (if applicable). Please note that the order processing time is not included in the shipping time.
We are not responsible for the deliveries affected by customs, natural events, international transfers to the local carrier in your country or strikes or delays of air and land transport or additional fees, customs fees or Back-end fees incurred.
PRIORITY SHIPPING AND PROCESSING means that your order is placed at the top of the queue. It will be manipulated faster from the warehouse and with a lot of care! However, this will not affect the shipping speed itself.